Last Updated: June 10, 2025
Effective Date: June 10, 2025

1. Acceptance of Terms

By accessing or using the website www.chendura.com (the "Site") or engaging in business transactions with Chendura ("Company," "we," or "us"), you ("Customer," "Visitor," or "Partner") agree to be legally bound by these Terms and Conditions. If you represent a business, you warrant that you have authority to bind said entity.

2. Business Eligibility

Our products and services are intended exclusively for B2B transactions. By using this Site or placing orders, you confirm that you are:

• A legally registered business entity or authorized representative thereof.
• Purchasing for commercial/industrial use, not personal or household purposes.

3. Product Information & Quotations

• Accuracy: Product specifications, images, and descriptions on the Site are for general reference but do not constitute binding offers.
• Quotes: Formal quotations are valid for 30 days unless otherwise stated. Prices exclude taxes, shipping, and customs duties unless specified.
• Customization: Requests for engine/pump modifications require written approval and may affect pricing/delivery timelines.

4. Order Placement & Acceptance

• Purchase Orders (POs): Must include complete technical specs, quantities, delivery address, and agreed pricing.
• Order Confirmation: Contracts are only binding upon Chendura’s written acceptance (via email or official PO confirmation).
• Minimum Order Quantities (MOQs): May apply for certain products; will be specified in quotes.

5. Payment Terms

• Methods: Bank transfer (SWIFT) or approved credit terms for established partners.
• Deposits: sometimes 30% advance payment typically required for custom/manufactured-to-order items.

6. Shipping & Delivery

• Incoterms: Typically FOB Origin (unless otherwise agreed in writing). Buyer bears all shipping/import costs.
• Lead Times: Estimated production/delivery timelines are provided in quotes but not guaranteed. Delays due to force majeure (e.g., supply chain disruptions) do not constitute breach.
• Inspection: Buyer must inspect shipments within the accepted duration of receipt and report defects in writing.

7. Warranties & Liabilities

• Limited Warranty: Covers manufacturing defects for contracted duration from delivery (varies by product; see individual warranty certificates).
• Exclusions: Warranty voids if products are misused, improperly maintained, or modified without authorization.
• Limitation of Liability: Chendura’s maximum liability is limited to the purchase price of the affected products.

8. Intellectual Property

• Ownership: All designs, patents, and technical documentation remain Chendura’s exclusive property.
• Restrictions: Reverse engineering, replication, or unauthorized resale of proprietary technology is strictly prohibited.

9. Factory Visits & Confidentiality

• Appointments: Must be scheduled at least 72 hours in advance; walk-ins not permitted.
• NDAs: Required for access to proprietary manufacturing areas or technical discussions.
• Safety Compliance: Visitors must follow all onsite safety protocols; Chendura reserves right to refuse entry.

10. Termination & Disputes

• Termination: Either party may terminate contracts for material breach with 30 days’ written notice.
• Governing Law: Disputes shall be resolved under the laws of [Your Country/Jurisdiction], with exclusive venue in [Courts of Your City].
• Mediation: Parties agree to attempt mediation before litigation.

11. General Provisions

• Force Majeure: Not liable for delays/cancellations due to wars, natural disasters, or government actions.
• Amendments: Terms may be updated periodically; continued use constitutes acceptance.
• Severability: If any clause is deemed unenforceable, the remainder remains valid.

12. Contact Information

For order inquiries or disputes:
Company Name: Chendura
Address: 150 meters east of the intersection of Haining Road and Zhujiang South Street, Hanting District, Weifang City, Shandong Province
Email: [legal@chendura.com]
Phone: +13884816171